Delete Your Account

You can delete your Heartforge account and all associated data directly from the app or the web version. Follow these steps:

1. Open Heartforge on your device or visit go.heartforge.app in your browser.
2. Sign in to your account if you are not already signed in.
3. Navigate to Settings (tap the gear icon on the Home screen).
4. Scroll down to the bottom of the Settings page.
5. Tap Delete Account.
6. Confirm the deletion when prompted.

Your account and data will be permanently deleted immediately upon confirmation.

When you delete your account, the following data is permanently removed from our servers:

• Account information
  Your email address, authentication credentials, and profile data.
• Adventures
  All adventures, including encounters, NPCs, players, items, maps, canvases, timelines, and notes.
• Characters
  All character sheets and associated data.
• Compendium content
  Any user-created or edited creatures, equipment, environments, domain cards, and other compendium entries.
• User metadata
  Notes, tags, favorites, and images attached to compendium items.
• Audio content
  User-created soundscapes, sound effects, and uploaded audio files.
• Uploaded files
  All images and audio files stored in cloud storage.
• Subscription records
  Storage quota and usage data.

• Anonymous diagnostic data
  Crash reports and performance metrics that cannot be attributed to individual users are retained indefinitely for quality improvement purposes.
• Subscription transaction records
  Purchase history managed by Apple or Google may be retained by those platforms according to their own policies. Heartforge does not control or store this data.

If you are unable to access your account or need assistance with deletion, please contact us at kieksi@kieksi.fi. We will process your request within 30 days.

For more details about how we handle your data, please see our Privacy Policy.